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Trouble Logging In?
Frequently Asked Questions
- I am trying to log into the BSD site, and I get a
message stating that my password is invalid. It worked before, why am I
having problems now?
- If you are utilizing "bookmarks/favorites" and you change your
login name or password, the bookmark is no longer valid. You need to
delete the current bookmark/favorite and create a new bookmark/favorite.
- Sometimes when I try to access certain pages, I get a
message stating that the "Certificate Authority is Expired." Does this
mean that I do not have permission to access these pages?
- No. Simply click the Continue button. The SSL session
that secures your transaction with our site is not affected. You can
avoid the message in the future by upgrading your browser.
- I have forgotten my login name and password. How can I
find out what it is?
- Your Office Depot Account Manager or company's Super User can
provide you with login information. If your company has elected to
assign Super User permissions to a user from your organization's
purchasing department, that individual can create a user profile and
provide a login name and password for you.
Forgot Your Password?
To have your password emailed to
you, click
here.