Learn About BSD

Service Capabilities

Back to BSD Customer Support Home

• BSD Customer Benefits
• Product & Solutions
• Service Capabilities
• Choose Your Purchase

As a BSD Customer you receive operational support for a variety of services:

• Billing – Online or paper billing, detailed or summary reporting, daily or monthly statements – you choose what works best for your company. We follow your specifications, sorting and categorizing billing reports to support your company’s unique operation. The end result is convenient and accurate billing.
• Reporting – We offer extensive usage and tracking reports and can help you analyze spending and usage data to allow you to monitor your office supply spending.
• Ecommerce – We know our customers have busy schedules. That is why we offer the most comprehensive Ecommerce website in the market. Designed exclusively for our business customers, our dedicated, secure website offers a fast, convenient and secure way to order everyday office products like paper, pens, technology, breakroom supplies, and more – all at the click of a button.
• In-Store Programs & Services – BSD customers can shop our stores with a Store Purchasing or eligible Procurement Card (major commercial credit card used for your business) to receive guaranteed contract prices in any of the 1,175 Office Depot stores across the country. Shop on weekends, evenings or while traveling.
• Environment – When you partner with Office Depot, you work with a supplier committed to the environment. In addition to providing one of the industry’s broadest assortments of environmentally preferable products, we also have services that assist customers in reducing their waste and greenhouse gases. We aspire to Buy Green, Be Green and Sell Green and offer green products through innovative channels such as The Green Book™.
• Delivery/Warehouse – Office Depot ensures accurate and timely delivery of your orders through advanced warehouse technology, world-class customer service and a commitment to continually monitoring and improving our capabilities. Office Depot has delivered more than 100,000 orders with an on-time success rate of nearly 99%.