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Gift Card Frequently Asked Questions

Q. How do I check my Office Depot Gift Card balance?
A. Balance can be obtained by visiting bsd.officedepot.com/giftCardBalance.do and entering your card number and PIN or by calling our toll free number anytime: 1-888-263-3423.

Q. What is the difference between an Office Depot Gift Card and an Office Depot Reward Card?
A. Gift cards do not have an expiration date. Reward cards have a specified expiration date.

Q. I would like to purchase an Office Depot Gift Card. How can I do this?
A. Office Depot Gift Cards can be purchased in our retail stores, online at www.officedepot.com, or by calling 1-800-GO-DEPOT (1-800-463-3768).

Q. I don’t have enough on my gift card to cover the entire cost of my purchase. Can I still use it?
A. Yes. You may still use your gift card along with an additional form of payment to cover the cost of your purchase.

Q. When will I receive my Gift Card?
A. Gift Card(s) will ship within 5 business days from the order date.

Q. Can I get a refund for any unused portion of my Gift Card?
A. Sorry, Office Depot Gift Cards and Reward Cards are not redeemable for cash (except where required by law).

Q. I have lost/misplaced my Gift Card. Will Office Depot send a replacement?
A. Office Depot Gift Cards can not be replaced if lost or stolen.

Q. I still have questions about the Office Depot Gift Card Program. Is there someone I can contact?
A. Please call one of our customer service representatives any time at 1-888-2-OFFICE (1-888-263-3423).